► ► ► ► ► IMPORTANT !! PLEASE READ BEFORE TO ORDER ◄ ◄◄ ◄ ◄
► [COVID-19 SHIPPING UPDATE] Due to Covid-19 pandemic, international packages may take longer to reach you. We ship orders on Tuesday morning. Purchases made after Monday midday (spanish hour) will be shipped the next week. These are the estimated delivery times:
- Spain: 1-2 weeks
- Europe: 2-3 weeks
- United States: 4-6 weeks
- Canada: 4-6 weeks
- Australia: 4-6 weeks (shipping not available at this moment, read below)
- New Zealand: 4-6 weeks
- South America: 4-6 weeks
► CUSTOMERS FROM AUSTRALIA: Shipping to Australia is on hold until further notice by our postal services. If you don't mind waiting and want to support us, we will keep trying to ship your orders each week on shipping day. We are checking it everyday for any update. If you are curious please check spanish postal service site.
► My tracking hasn't updated since XXX, what should I do?
Once the shipping shows "Depart from original country", it means its traveling on the way to you so don't
worry about it if it has not updates.
► I still haven't received my package, can you give me a refund?
We only give refunds after to claim your package to our postal service and receive an OFFICIAL
confirmation that your package is lost. The estimated time to get that confirmation is around 2 – 2 and
half months (until our postal service makes the investigations it deems appropriate). This time, as the
same as delivery time, are totally out of our control and depends only of the postal services. So please, be
► If you place an order, be sure that you are okay with this. We will assume you have read our statement
and are okay with the posibility of delayed shipping times. Once the package is shipped, we can not be
responsible for any delays or issues with the postal services companies.
► Please, read our shop policies for more information. Any question feel free to ask ^^
►► ► FOLLOW US ON INSTAGRAM AND TAG US IN YOUR PICTURES!!
INSTAGRAM: @kawaiiandcute2008 ◄ ◄ ◄
♥♥♥ THANKS FOR THE SUPPORT! ♥♥♥